Welcome to my portfolio!

Here you'll find a collection of my writing work. See topic headings for samples of my work grouped by subject.

5 Women CEOs Changing Portland Business Culture

Women are still underrepresented in the top tiers of Portland business, but their numbers are growing, especially in the notoriously male technology industry. Many of the women making it into the CEO club are focusing not only on the success of their companies, but on redefining local business culture to support the success of women and other underrepresented groups in the Portland business world. Here are five women leaders who are striving to redefine Portland’s business community. Named CEO

Airbus reaches new heights with the help of Microsoft mixed reality technology

Mixed reality takes digital information beyond two-dimensional screens to a three-dimensional experience by using holograms, which are images made of light and sound. Microsoft’s HoloLens headset is a culmination of breakthroughs in artificial intelligence (AI), hardware design and mixed reality development. It allows people to interact with holograms in physical space, meaning that they can view and manipulate holographic images on their own in the air or in combination with real physical obje

Starbucks turns to technology to brew up a more personal connection with its customers

Walk into a Starbucks store anywhere in the world and you’ll encounter a similar sight: coffee beans grinding, espresso shots being pulled and customers talking to baristas while their coffee order is hand-crafted. The process may look like a simple everyday scene, but it is carefully orchestrated to serve Starbucks’ more than 100 million weekly customers. With the help of Microsoft, Starbucks is creating an even more personal, seamless customer experience in its stores by implementing advanced technologies, ranging from cloud computing to blockchain.

The simmering battle over short-term rentals

The short-term rental industry is booming, with no end in sight. Annual revenue from short-term vacation rentals in the United States is projected to reach nearly $18 billion in 2018; that is forecast to rise to $23 billion by 2022. The growth of this industry happened quickly; Airbnb, the major player in the short-term rental space, was founded only 10 years ago. This rapid growth has caught many communities unawares. As governments struggle with how to regulate short-term rentals, short-term rental operators, rental platforms, neighborhood activists, tourism promoters, the hospitality industry, and others chime in with their perspectives. The issue is a complex one, with many different arguments for and against stronger regulation of short-term rentals. Here are some of the commonly raised points as the debate on short-term rental markets plays out in communities across the country.

5 tips from online dating: Making the most of your short-term rental profile

It’s never been easier to find whatever it is you want online. Whether you’re shoe shopping, house hunting, or antiquing, there’s a website or an app for that. That also goes for finding a short-term vacation rental — and for finding a date. The best practices for each may have more in common than you think. In fact, there are plenty of lessons short-term rental hosts can learn from the best online dating profiles.

10 safety concerns to document when renting out your home

When potential guests consider whether to stay in your short-term rental, they probably aren’t thinking about whether the house has a clean chimney or the proper number of fire extinguishers. But as a host, it’s wise for you to think about the safety features of the space you’re offering up for rental. Not only do you want to ensure the safety of your guests, but you should also be thinking about protecting yourself from liability.

Trying to get more protein? Class-action suits question protein-product content claims

Every January, many Americans make health-related New Year’s resolutions and embark on an effort to eat better, lose weight, and get fit after the excesses of the holiday season. A plethora of products and services — ranging from gym memberships to how-to books to diet supplements — caters to this lucrative market. Savvy consumers should take health-related product claims with a grain of salt, but some brands have come under fire recently for allegedly offering misleading information.

The basics of lodging taxes for property managers of short-term rentals

Managing short-term rentals is a lot of work — which is why short-term rental operators seek out property managers to take care of it for them in the first place. Among all the other tasks that property managers provide, handling taxes for their clients has become even more important in recent years. Not only are more state and local governments taxing short-term rentals, but they’re becoming more aggressive in enforcing tax regulations.

Super Bowl spawns super scams

A million people will descend on Atlanta for Super Bowl LIII on Sunday as the Los Angeles Rams face off against the New England Patriots. Millions more will watch from home. For most fans, it’s a day devoted to spending time with family and friends, eating, drinking and celebrating sport. It’s also a money-making event for many — including criminals. Here are some of the most prevalent Super Bowl scams. Large sporting events such as the Super Bowl are notorious magnets for prostitution and huma

3 Business Owners Tell Their Secret to How They Grew Their Business Revenue

Revenue growth is a major goal of most businesses, but it’s easier said than done. There’s plenty of advice out there for small business owners on how to grow business revenue, but we wanted to ask the real experts — business owners who have been there, done that and actually boosted their revenue. Here are some real-life growth hacking tips that brought revenue success for these business owners.

Cities turning to technology to enforce Airbnb rules

The regulation of short-term rentals is a hot topic in cities across the United States. As the popularity of online short-term rental platforms such as Airbnb, VRBO, and HomeAway has grown, conflicts have increased as well — with disgruntled neighbors objecting to vacation party houses, the hotel industry seeking a level playing field, and cities looking to reap tax revenues. Operating a short-term rental business was once as simple as putting up a listing online. Now, an increasing number of c

Software help for managing your Airbnb

Managing a successful short-term rental requires hosts to wear many hats — entrepreneur, concierge, accountant, tax expert, reservations agent, staff manager, designer, web master, and more. It’s a lot to take on, especially for short-term rental hosts with busy bookings or more than one property. Luckily, busy hosts can get technological help with many of the tasks associated with running a short-term rental. Here are some features to look for when considering short-term rental software.
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